integrity + efficacy
When we founded Santé 25 years ago, we had a piercing vision to defy norms and create a better way to provide and achieve long-term recovery. This included individually crafted and customized addiction treatment experiences, unmatched compassion and impeccable care. Santé was an answer to the urgency accompanying the raging fire of the chronic and progressive disease of addiction and its many forms; inarguably we were an intentional push back against the managed care fiasco of the day. In today’s business nomenclature and hashtags, they call that being a spark plug, an instigator, a market disruptor. Back then, we called it integrity armed with focus, principles and clinical acumen. We still do.
Our maverick spirit of 1996 rallied around the ideas that treatment does work, that everyone deserves to be treated with dignity and that Santé’s clinical prowess could make a long-term difference in countless lives, even those with complex issues. As our same two families still own the company in 2021, these values and our DNA of integrity continues to show up in every part of our privileged work.
All clinical staff, even in those early years, are trained in trauma resolution techniques such as EMDR (Eye Movement Desensitization and Reprocessing), motivational enhancement therapy and Dialectical Behavior Therapy. We set the standard that long-term care is the best model to reduce recidivism and individualized treatment is the most efficacious. With a vision to work with the most difficult dual-diagnosis milieu, we intentionally only brought on Master’s or Doctoral level clinicians to work with our patient population and their family members. Our dedicated Intake and Admissions team, comprised of Masters level clinicians, were and are available at any time; this is not a call center. In addition to customizing each individual’s treatment plan, implementing trauma resolution treatment, and utilizing the most effective therapeutic modalities, we also rigorously included family education and intensive family therapy as part of our patient’s holistic therapeutic experience.
Our clinical and medical teams know that effective treatment is not about ease or automation… but about impact, what therapeutic tools really matter and what it takes to make treatment more meaningful for long-term recovery success. Masters level and higher, our primary therapists have achieved numerous specializations (i.e. grief, trauma, problematic sexual behavior, gambling) and hale from all across the nation, drawn to work at Santé because “this is more than a job. To be able to serve the people we do there has to be a level of calling.” And, as another employee satisfaction respondent penned in 2020, “I like to see the transformation in people from when they get here to when they leave. It is a beautiful thing. I believe in what we do. I believe that we do the best we can for all who walk through our gates.”
To the families experiencing the damaging chaos, suffering, neglect and isolation accompanying trauma, addiction and mental illness, Santé says, “no more shame. No more silence. You are not alone. You can write the next chapter in your life.” Families experience this through weekly Family & Friends Support Groups, a three-part Family Therapy Series, two-day customized family intensives and more.
Commitment to Communication
The Family Communications Coordinator provides education, supports peer engagement, schedules family services, and connects family and friends to the campus clinical and medical teams (when consents are in place). The Referral Communications Coordinator ensures that professional referral partners receive desired communication while their client is in Santé’s care (when consents are in place).
Won’t Give Up
Knowing the life-threatening ramifications for the chronic and progressive disease of addiction, Santé’s clinical and medical teams are adept to extending patience, compassion, guided expertise, and both realistic and challenging short- and long-term goals for our clients and patients. Yet treatment isn’t the destination; it’s an important part of the journey. Recovery is both the destination and the ongoing process of learning and personal growth. Santé offers lifelong alumni programming involving, but not limited to: personal follow-up support; weekly online support group; weekly Y12SR yoga experiences; private Facebook community; road trips; recovery-enhancing affirmations; service opportunities… and so much more… including a soon to be unveiled Alumni community app.
Looking to the next 25 years
As collaboration, innovation and a more extensive recovery continuum of care continue to evolve, the organization has not lost its sense of self. We support our local community and are pivotal within regional and national organizations specific to our field. Most recently, Santé’s CEO of 21 years Dennis Wade, MS, FACHE, was a finalist for D CEO’s 2020 Outstanding Healthcare Advocate. The values remain the same: 12 step foundation; effective, evidence-based treatment; expert staff pursuing ongoing education/certification; individualized and customized care in a serene and intimate community; working to the core trauma-level issues underlying addiction and simultaneous treatment for those experiencing dual diagnosis, poly-addiction. The result… 25 years of miracles, one day at a time.
Here’s to integrity. Here’s to the right ingredients for all the right reasons. To individualized, poly-addiction and dual-diagnosis treatment that works. To another 25 years.
Yours in service,
|M. Deborah Corley, PhD, LMFT, LCDC, LSOPT, CSAT, CMAT
|George W. Straw, Jr.